Terms & Conditions

Welcome to Bio Food. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Bio Food is an organic food brand committed to providing natural, high-quality, and chemical-free food products. These Terms & Conditions apply to all users, customers, and visitors of our website.

2. Product Information

1. We strive to provide accurate product descriptions, images, and pricing information.
2. Slight variations in color, texture, or packaging may occur due to the use of natural ingredients.
3. Bio Food reserves the right to modify or discontinue any product without prior notice.

3.Ordering & Acceptance

1. Orders placed through our website are subject to availability and confirmation.
2. We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

4. Pricing & Payment

1. All prices are listed in Bangladeshi Taka (BDT) and are subject to change without notice.
2.We currently offer Cash on Delivery (COD) and other available payment methods as displayed at checkout.
3.Customers are responsible for ensuring accurate payment information.

5. Delivery Policy

1. Delivery time typically ranges between 2–5 working days, depending on location.
2. Delivery delays due to unforeseen circumstances (weather, logistics issues, etc.) are beyond our control.

6. Intellectual Property

1. All content on the Bio Food website, including logos, text, images, and designs, is the property of Bio Food.
2. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Product Usage & Safety

1. All products should be consumed according to the instructions provided.
2. Bio Food is not responsible for misuse of products or allergic reactions due to individual sensitivities.
3. Customers are advised to check ingredients before consumption.

8. Returns, Refunds & Replacements

1. Products can be returned or replaced only if they are damaged, defective, or incorrect at the time of delivery.
2. Customers must report any issue within 24 hours of receiving the product.
3. Refunds or replacements will be processed according to our Refund Policy.

9. Privacy Policy

1. We respect your privacy and protect your personal information.
2. Customer data is used only for order processing and service improvement.
3. We do not sell or share personal information with third parties without consent.

10. Limitation of Liability

Bio Food shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Changes to Terms & Conditions

Bio Food reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services implies acceptance of the updated terms.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

📞 Customer Support: 09666744833
🌐 Website: Bio Food Official Platform