Refund Policy
Refund Policy
Last Updated: [01-01-2026]
At Bio Food, customer satisfaction is our priority. We take great care to deliver high-quality, fresh, and hygienic food products. This policy explains the terms under which refunds may be accepted.
1. Eligibility for Returns
1. Due to the nature of food products, returns are only accepted under the following conditions:
2. The product is damaged, defective, or leaked at the time of delivery
3. The product received is incorrect or different from what was ordered
4. The product has expired at the time of delivery.
Opened, used, or consumed food products are not eligible for return.
2. Return Request Timeline
1. Customers must report any issue within 24 hours of delivery
2. Requests made after 24 hours may not be accepted
3. Please keep the product in its original packaging and provide proof.
3. How to Request a Refund
To request a refund, please get in touch with us at:
* Order ID
* Product name
* Clear photos or video showing the issue
📞 Customer Support: 09666744833
Our support team will review the request and respond within 1–2 business days.
4. Contact Information
For any questions or concerns regarding this refund, please contact us:
📞 Customer Support: 09666744833
🌐 Website: Bio Food Official Platform